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SERVICES MARKETING

SERVICES MARKETING

SERVICE TYPE

SERVICE TYPE

AFTERSALE SERVICE

AFTERSALE SERVICE

technical support

We have established a professional technical support team that is always on standby to provide detailed answers to technical problems encountered by customers during product use, and to provide targeted and effective solutions.

Supply of spare parts

We have saved the relevant information and spare parts for product production to ensure that we can quickly provide the required spare parts

Regular follow-up

We regularly arrange customer follow ups to gain a deeper understanding of the product's application status and valuable feedback and suggestions from customers. Based on this, we respond quickly and continuously optimize our services.

Complaints

We have established an efficient complaint handling mechanism to address customer complaints and opinions, ensuring prompt response to customer needs, effective problem-solving, and proposing targeted improvement plans.

customer satisfaction

We regularly conduct customer satisfaction surveys to collect specific evaluations and feedback from customers regarding our services

PROBLEM

PROBLEM

PROCESS

PROCESS

Requirement Validate

The customer expresses their willingness to cooperate and proposes specific requirements. We immediately communicated with the client, carefully confirmed their requirements, and gained a deep understanding of their actual needs and expected goals.

Scheme customization

We carefully plan our cooperation plan based on customer needs, covering core elements such as product specifications, price settings, and delivery deadlines. Subsequently, we engaged in detailed communication and negotiation with the client regarding the cooperation plan, ensuring that both parties

Contract Signing

On the basis of mutual agreement, both parties will formally sign a cooperation agreement or contract, which details the product specifications, order quantity, price standards, delivery time arrangements, payment methods, and other specific terms.

Manufacturing

We initiate the production and manufacturing process of the product in accordance with the terms of the contract. During production, we adhere to a strict quality management system to ensure that the quality of our products meets established standards.

Quality Inspection

We initiate the production and manufacturing process of the product in accordance with the terms of the contract. During production, we adhere to a strict quality management system to ensure that the quality of our products meets established standards.

Shipping and transportation

After passing the quality inspection, we will proceed with arranging the shipment of the product. To this end, we offer a diverse range of transportation options to meet the different needs and preferences of our customers.

after-sale service

After the product is delivered to the customer, we are committed to providing comprehensive after-sales service support. This covers product installation guidance services, sharing of usage tips, and professional troubleshooting assistance.

Long term confirmation

We aim to build a stable and lasting partnership with our customers, continuously optimizing our products and services, working hand in hand to achieve mutual growth and expansion.

Service Hotline

+15081498285

WhatsApp

Service Hotline

+15081498285

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